Privacy Policy

What We Collect

When you order, send a medicine request or message us, we collect your name, mobile number, delivery address and the details of your order or request. If you upload a prescription, we keep the photo. If you pay by bKash, we keep the transaction ID. If you create an account, we also keep your account details.

How We Use It

• To confirm, pack and deliver your order.
• To call, SMS or WhatsApp you about your order or request.
• To check prescriptions where the law requires it.
• To see which medicines people ask for, so we can stock them.
• To understand how the site is used so we can improve it.

Who We Share It With

We share your name, mobile number and address with the courier that delivers your order. Order SMS are sent through our SMS provider. Payment by bKash is handled by bKash. We do not sell your information to anyone.

Prescriptions and Health Information

Only our pharmacy team can see prescriptions and order details. They are stored privately and used only to serve you.

Cookies and Analytics

The site uses cookies to remember your cart and language, and analytics tools to count visits and orders.

Your Choices

You can ask us to correct or delete your information by messaging us on WhatsApp at 01871-875936 or emailing [email protected]. We may need to keep order and prescription records for as long as the law requires.